For the duration of the warranty, we will remedy any defects in the product that are proven to be due to a defect in materials or workmanship.
We undertake, at our discretion, to replace the defective goods free of charge against defects free of defects, to remedy them or to replace an inferior value.
|Product name / Material||Guarantee in months|
|Profiles made of the material polycarbonate (PC)||60|
|Profiles made of the material polyvinyl chloride (PVC)||36|
|Profiles of the ECO PROTECT series||36|
|Components made of wood||24|
|Product name / Material||Hail class certification|
|Design Cover (PC) / 13/60||4*|
|Design Cover (PC) / 15/80||3*|
|Design Cover (PVC) / 13/60||3*|
|Design Cover (PVC) / 15/80||3*|
* This classification applies to new materials. Hail resistance can be reduced within a few years due to natural weathering
On the day of delivery, the buyer / operator assumes liability. From this period, the warranty periods specified in the above-mentioned begin.
The product warranty applies to normal and proper use, installation, use and only under normal conditions of use of the respective products.
The owner / operator is responsible for reducing the damage incurred and preventing further damage, for example by immediately shutting down the system in the event of damage. This warranty is valid only for immediate notification of defects.
The product warranty assumes that the performance of the products has not been reduced by measures or events that are outside the sphere of influence of Rollo Solar Melichar GmbH. The guarantee is excluded if third-party products are installed in the system.
Unauthorized interventions in the drive technology, control result in the immediate loss of any warranty
This product warranty therefore does not cover, any damage caused by:
This product warranty covers the cost of materials necessary to restore the trouble-free function. All other costs, in particular for service personnel during the repair, as well as transport costs are not covered by this product warranty. Further claims under this product guarantee do not exist, in particular claims for replacement of a direct or indirect damage caused by a defective product, costs for assembly and disassembly or lost profits, are not covered by this product guarantee. Possible claims arising from product liability remain unaffected. For newly delivered or repaired products, only the remaining time of the original warranty period applies. Due to the technical progress, it is possible that some components of the replacement system
Design, color and material changes are reserved Rollo Solar as part of the technical advancements.